Reference

Privacy Policy for Your India Account

Our Privacy Policy shows how account details, game-session records for Blackjack or Rocketon, cookies, and payment context from UPI, Paytm and PhonePe are used when you open an…

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gold365green Privacy Policy for Your India Account
REQUEST ROUTES

Reach Us About Privacy Requests

Privacy questions deserve a direct route, not a generic queue. Use the channels below to ask for a copy of your account data, correct a detail, close an old record where allowed, or raise a concern about cookies. We may ask for a matching mobile number, email address, or recent wallet reference so we can confirm the request is yours before we act.

Team online

Email privacy desk

Send your privacy request from the email linked to your account and include your mobile number. We use that match to locate the record, confirm ownership, and reply with the next action needed.

Live chat handoff

If you start in chat, ask for privacy help and our team will route the case to the right queue. Do not paste Aadhaar, card scans, or private wallet screenshots unless we request them.

Account form

Inside your account area, use the profile or help form to flag a correction request. That route is useful when your name spelling, phone number, or consent choice needs to be checked.

DATA CARE

Clear Controls for Your Data

When you create an account, browse the lobby, open Blackjack, Sweet Powernudge, Football Strike, or contact support, small data trails are created.

Data we collect

We collect the details you provide, such as name, mobile number, email, login data, device signals, and session records. These help run your account, protect access, and answer your privacy requests.

Cookie choices

Cookies help remember language, login state, and basic device settings. You can adjust your browser controls, though some account checks and security prompts may not work the same after cookies are blocked.

Account access

We use passwords, one-time codes, device checks, and internal alerts to reduce unauthorised access. If a login looks unusual, we may pause account changes until you confirm the activity.

Payment context

UPI, Paytm, PhonePe, and Google Pay references may be stored with wallet records so we can match transactions, handle disputes, and meet legal duties. We do not sell payment identifiers.

Retention windows

We keep account and transaction records only for as long as needed for service, fraud checks, tax, legal duties, and dispute handling. When those needs end, deletion or anonymisation is considered.

Change requests

You can ask us to correct, export, restrict, or delete data where the law allows. We will verify your identity first, then tell you what action we can take.

Privacy Questions Before You Join

Before you join, you should know what happens to your data at each account step. These answers cover the Privacy Policy in plain language: what we collect, why we use it, how long we keep it, and how you can reach us. If your question involves access to the platform, availability depends on local law and applies where local law permits.

We collect the details needed to create and protect your account, such as name, mobile number, email, login data, device signals, and wallet references. Extra checks may apply when a request needs identity confirmation.

Payment references are linked to your wallet record so transactions can be matched, checked, and resolved if there is a dispute. We treat those references as private account data and do not sell them.

Yes. Send the request from your linked email or account form and tell us what needs correction. We may ask for supporting proof before changing names, phone numbers, wallet references, or consent choices.

You can ask for deletion where the law allows. Some records may need to stay for fraud checks, tax, legal duties, or dispute handling, and we will explain what can be removed.

Cookies can remember login state, language, device settings, and basic site activity. You can manage them through your browser, but blocking them may affect account checks, security prompts, and saved preferences.

Support messages are available only to teams that need them for account help, privacy requests, security checks, or legal duties. We may mask sensitive details when a full view is not needed.

If local law affects eligibility or account access, we may limit or refuse certain actions. The Privacy Policy still applies to data already held, and you can contact us about your data rights.

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